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Delivery Policy

Product Order:
The client is fully responsible for ensuring that the specifications of the product which mentioned on the product sales page to ensure the order matches the listed product.

(Tillawi Group) ensures that the product is delivered in the same condition as listed on the page.

The client must clarify all the specifications of the required product in the order as described on the product sales page. (E.g. color, model) to avoid delays in the review process. We may ask to provide us with certain information relevant to your Purchase including, without limitation, your name, email address, physical address, and telephone number at the checkout page.

(Tillawi Group) is responsible for delivering products with the same specifications that you have clarified in the order.

The maximum items that can be added in the shopping cart per order is 10 Items.

Client cannot use more than one offer / coupon per order. And any offer or coupon cannot be replaced for cash. Also, coupons are valid for one-time use.

Shipping rates and delivery dates:
Orders are shipped through business days and within 24 hours (small appliances) – 48 hours (large appliances). For areas outside Amman delivery time will be assigned upon order confirmation (Except Aqaba).

Refund Policy

There is NO refunding Policy